Effective date: November 14, 2026
Water Damage El Mirage Pros provides water damage removal and cleanup in El Mirage, Arizona. This policy explains what information we collect when you visit our website, call us or send us a message, how we use it, and the choices you have. We keep it short and plain. By using this website or calling our phone number, you agree to the practices described here.
Information We Collect
When you contact us by phone, form or text, we may collect your name, phone number, email address, the address of the property and a description of the water damage you need help with.
When you visit our website, we may automatically collect technical details such as your IP address, browser type, device type, the pages you view and the time you spend on them.
How We Use Information
We use your information to answer your request, send a crew to your home, give you a quote and follow up about the work. We also use it to understand how people find and use our website so we can improve it.
We do not use your information to make decisions that have legal effects on you, and we do not sell your personal information.
Phone Calls and Call Tracking
Calls to our phone number, (623) 278-0032, may be routed through a call tracking service. That service can record the call, the caller's phone number and the time and length of the call.
Calls may be recorded and reviewed to improve our service and to confirm what was discussed. If you do not want a call recorded, tell us at the start of the call or contact us by another method.
Cookies and Tracking
Our website may use cookies and similar technologies to remember your preferences, measure traffic and understand which pages are useful. Cookies are small files stored on your device.
You can block or delete cookies in your browser settings. Some parts of the website may not work as expected if cookies are turned off.
Analytics and Third-Party Tools
We may use third-party tools such as website analytics and call tracking to understand traffic and handle contact requests. These providers may collect information under their own privacy policies.
We do not control how those tools handle data on their own systems, so please review their policies if you have questions.
Data Sharing and Disclosure
We share information only when needed to do the work you requested or to run our business. That can include service providers who help us operate the website, handle calls or schedule jobs.
We may also disclose information when the law requires it, to respond to a valid legal request, or to protect our rights, our customers or the public. We do not sell your information to third parties.
Data Retention
We keep your information only as long as we need it to respond to your request, complete the work, keep business records and meet legal obligations. When it is no longer needed, we delete it or remove identifying details.
Data Security
We take reasonable steps to protect your information from loss, misuse and unauthorized access. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, you may have additional rights under state law.
To make a request, call (623) 278-0032 or write to us using the contact details below. We will respond within a reasonable time.
Children's Privacy
Our website and services are meant for adults who own or manage property. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Please check back occasionally to see the latest version.
Contact Us
If you have questions about this privacy policy or how we handle your information, call us at (623) 278-0032. We are located in El Mirage, Arizona, and serve ZIP code 85335 in Maricopa County.